Stuck on installation, fighting with a sermon PowerPoint, or wondering whether AssemblyFlow can do a thing? Try the docs first — most answers live there. If not, write us.
Getting started, building a service, projection, stage display, remote, CCLI, keyboard shortcuts, troubleshooting.
Open the docsInclude your version (Help → About) and logs/latest.log. We answer within two business days.
For anything not strictly a support issue — press, partnerships, billing questions, talking about a feature request.
support@assemblyflow.netNot in 1.x. AssemblyFlow uses Windows-specific COM bridges for PowerPoint passthrough and for multi-monitor output. Mac/Linux ports are on the roadmap once paid subscriptions cover the additional engineering.
the engineering time. The web remote works on any OS that can run a browser.Only to fetch ESV / NIV / NASB / CSB / NLT / NKJV scripture. Three translations (BSV / KJV / ASV) work fully offline, as do the 85 bundled songs, all themes, sermon PowerPoint passthrough, CCLI logging, and everything else. We've prioritized offline reliability — your Sunday service is never blocked by a network outage on our end or yours. the web remote, and CCLI logging.
Not natively — AssemblyFlow is intentionally local-only. If you want sync, point your %USERPROFILE%\Documents\AssemblyFlow folder at OneDrive, Dropbox, or your church's file share. Each install reads from the same JSON files and stays consistent.
Drop a .pptx or .ppt into %USERPROFILE%\Documents\AssemblyFlow\songs\. AssemblyFlow picks it up and pre-renders it to PNGs on next launch. To add CCLI metadata so it shows up in reports, open the song in the library and fill in the metadata panel.
Yes. Settings → Logo screen → drop any PNG, JPG, or MP4. The file is copied to data/logo-screen/ and shown when you press B a second time during projection.
Not in 1.x. Click tracks are something we'd like to add, but getting audio timing right takes care, so we're not promising a date. Paid subscriptions are what fund that kind of work.
Email support@assemblyflow.net and we'll tell you what's planned. Feature requests are genuinely read — a one-person ministry can often turn the small ones around quickly.
For most teams the docs and a 15-minute walkthrough are enough. For larger churches we can do a paid one-hour video training — email support@assemblyflow.net.
It might take us a day or two — we're a small team and Sundays come first — but you'll hear back.
